FAQ

Frequently Asked Questions

What exactly does Haiyi Group do? Are you a manufacturer?

We are not a traditional single factory. Haiyi Group is a Brand Operator and Integrated Distribution Powerhouse. We provide end-to-end solutions that connect world-class manufacturing with global markets. Our role is similar to the partnership between Apple (design, R&D, branding) and Foxconn (manufacturing). We manage the entire value chain, from product development and supply chain integration to global sales and brand support.

What are the advantages of your “end-to-end” model compared to working directly with factory?

As a professional commercial refrigeration manufacturer and supplier, we provide a complete end-to-end solution that simplifies the sourcing process for global distributors and wholesalers.

Instead of working with multiple factories, logistics companies, and quality inspectors separately, our team manages the entire process, including:

  • Product design and development
  • Manufacturing coordination
  • Quality inspection
  • Export documentation
  • International logistics support

This integrated model helps our partners reduce sourcing risks, improve communication efficiency, and ensure consistent product quality.

For buyers looking for a reliable commercial refrigeration equipment supplier, our end-to-end service provides greater flexibility and long-term value.

Do you handle product customization and R&D?

Yes. We specialize in OEM and ODM commercial refrigeration solutions.

As an experienced beverage cooler manufacturer and commercial display refrigerator manufacturer, we support a wide range of customization services, including:

  • Private label branding and logo printing
  • Custom product dimensions and capacities
  • Energy-efficient refrigeration system optimization
  • Custom lighting and display design
  • Packaging and branding customization

Our R&D team works closely with distributors and commercial equipment brands to develop products tailored for specific markets such as supermarkets, convenience stores, restaurants, and beverage retailers.

Which brands or companies have you worked with?

Over the years, we have gained extensive experience working with well-known home appliance and consumer electronics brands.

Our manufacturing and supply chain team has participated in projects or cooperation with brands such as:

  • Gree
  • SUPOR
  • Bosch
  • VIOMI
  • Leader
  • Meiling
  • Joyoung
  • Bear

Through these collaborations, we have accumulated strong experience in product development, manufacturing management, and quality control for global brands.

We are also actively working with international distributors, wholesalers, and private-label brands in the commercial refrigeration industry.

What is your geographic coverage?

We supply commercial refrigeration equipment worldwide, serving distributors and importers in major international markets.

Our commercial beverage coolers, display refrigerators, and supermarket refrigeration equipment are designed to meet different voltage standards and regional requirements.

What product categories do you specialize in?

We focus on commercial refrigeration equipment for supermarkets, foodservice businesses, and retail stores.

Our main product categories include:

Supermarket refrigeration systems

Commercial beverage coolers

Glass door display refrigerators

Deli display refrigerators

Open chillers / multideck display refrigerators

Upright commercial freezers

What is your typical minimum order quantity (MOQ)?

Our MOQ starts from just 1 unit, allowing distributors and importers to place sample or trial orders easily.

This is especially helpful for businesses that want to test product quality or evaluate market demand before bulk purchasing.

For larger orders, we offer more competitive pricing for container orders (20GP / 40HQ).

Whether you need a single sample unit or bulk commercial refrigeration equipment, we can provide flexible solutions to support your business.

How do you ensure and manage product quality?

Quality is a top priority for us as a commercial refrigeration equipment manufacturer.

Our quality control process includes:

  • Strict supplier qualification and evaluation
  • Incoming material inspection
  • Production process monitoring
  • Functional performance testing
  • Final product inspection before shipment

We also ensure our refrigeration equipment meets relevant international standards required in global markets.

How can we start a partnership or request a quote?

tarting a partnership with our commercial refrigeration manufacturing team is simple.

You can contact us by submitting an inquiry through our website or sending us your product requirements.

We welcome long-term partnerships with distributors, wholesalers, and commercial equipment importers worldwide.

Ready for Your Questions?

We Look Forward
to Connecting with You.